We have a 14-day Exchange policy, which means you have 14 days after receiving your item to request a exchange.
To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a exchange, you can contact us at [email protected].
Exchange Method
Keep the first parcel unpacked & Unsed
We will send you the Second parcel of your choice, and first parcel will be picked by courier service.
You can always contact us for any return question at [email protected].
Exchange Policy
If the customer place the wrong item by mistake, he would have to pay the exchange fee for shipping.
If the Mistake is done form the company’s side, then customer wouldn’t have to pay for shipping.
Damages and issues
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, (such as special orders or personalized items), and personal care goods (such as beauty products, Massage Oils).
Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We only Entertain the items for exchange only because of the item type this is unable to return, instead of it customer can apply for exchange anytime without using the item.